“Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence.”

Sheryl Sandberg, COO of Facebook

You are the people who inspire others to see the vision, get results and lift their heads above their PC screens to glimpse the future and understand their part in it. It’s a big job made even bigger when you factor in the expectation that you will be a brilliant manager and do a job of your own too. You also need to create the kind of environment that gets your team skipping to work every day, and adding value.

We understand these challenges. We’ve been there, we’ve seen others there and we’ve built our approach to management and leadership development to respond to real needs that help leaders and managers get results and be more than just a higher paid member of the team. We expose you to the skills and knowledge that ensure people know why you’re there and miss you when you’re not.

We are also on hand to facilitate meetings, away days, conferences and development sessions. We work together with you to ensure those crucial events achieve what you want them to and we make suggestions to ensure the agendas are alive, engaging and relevant.

Leadership and Management Development

New to management

You’re a new manager and you need to know the essentials:  key skills, techniques and practices that tell you what to do, when to do it and how to make it happen so you are effective as a manager.  You don’t need theories you can’t relate to or techniques you can’t try.

We respond by designing and delivering energetic workshops in modular format so you can learn with colleagues in the same position as you.  They are focussed sessions that allow you to ask questions, practise skills and go back to the team with the confidence and knowledge of what being a manager really means.  And for that extra shine, we can offer performance coaching with a skilled professional who can give their full attention to you honing your skills.

What will you learn?

  • The difference between leading and managing and what you need to do when
  • The mind-set that will help you built a motivating, high performance environment
  • An understanding of the cycle of performance management and your roles and responsibilities at each stage
  • The fundamentals of recruiting and selecting staff
  • Ways to communicate well with individuals and the team
  • Key skills you need early on like planning and prioritising, decision making, delegating and giving and receiving feedback constructively

What will you be able to do?

  • Know when to use your management skills and when to use your leadership skills
  • Recruit the right people for your team
  • Encourage support and challenge in the team
  • Lead meetings, updates and one to ones in a way that makes them valuable, punchy and motivating
  • Know when you need to support and when you need to direct people
  • Make decisions knowing when and how to involve others
  • Use delegation of tasks as both a time efficient process and a way of growing skills in the team
  • Give and receive feedback in a way that makes it useful and helps everyone grow

Our bold claim for business impact

  1. Increased performance from well managed people
  2. Engaged people motivated from within and ready to develop even further
  3. The next generation of middle managers identified and nurtured

Developing managers

You’ve been doing it for a while and you’ve sorted the basics.  You’re grappling with the joy and pain of being a buffer between your team and the layer above you.  You need to develop your skills to a more sophisticated level and you need to discuss challenges with likeminded individuals.

We respond with development workshops that allow you to explore issues at a deeper level and take part in action learning sets, facilitated by us, where you can bring a current challenge to the group and work with others to resolve it.

What will you learn?

  • The performance management cycle in more detail
  • Good practice in recruiting staff
  • Ways to deal with a range of issues around low, satisfactory and high performance situations
  • How to manage conflict and conduct difficult conversations
  • Ways to develop the team and keep them interested and productive
  • Strategies to help your team navigate change
  • Ways to take your management approach from transactional to transformational

What will you be able to do?

  • Provide the right input at every stage of the employee journey from recruitment, through induction, to the first 3 months and beyond
  • Spot opportunities where you can improve performance and develop people
  • Deal with conflict assertively and intelligently and maintain long term relationships
  • Say what needs to be said in a difficult conversation with honesty and respect
  • Create a motivational team environment
  • Spot occasions where a team member might need a bit more support from you
  • Lead change bravely
  • Understand the basics of coaching as a management tool
  • Start to develop a coaching style of management

Our bold claim for business impact

  1. Skilful fully rounded managers that produce excellent results
  2. The next generation of leaders identified and nurtured
  3. Self-determined managers handling challenging situations to increase performance

Senior managers

You’re now operating at a level where you are responsible for transforming your business.  You need expert input to help you adapt your approach to motivate and inspire a diverse organisation.  You also need to understand your own leadership strengths and weaknesses so you can demand higher levels of performance from yourself and others.

Our approach allows you to explore all aspects of leadership development within the context of your set up and culture.  You want to do this with individuals at the same level or you may prefer to learn alone as part of executive coaching.  We will guide you through the different dimensions of leadership and how can adapt your style to access all areas.  We will also expose you to future challenges you need to plan for – such as developing the next set of leaders coming up behind you.

What will you learn?

  • The fundamentals of transformational leadership
  • Where you should be investing your energies
  • Being a valuable member of an SMT, SLT or whatever you like to call it
  • All about leading from within
  • Different dimensions of leadership and how personal style impacts them
  • Your role in leading organisational change
  • Ways to work on your weaknesses
  • How to develop the level below you

What will you be able to do?

  • Adapt to a transformational style of operating
  • Lead more and manage less
  • Play a significant part in your own senior team where you all work together to lead the organisation
  • Get your own house in order – manage stress, work on your weaker areas and develop yourself
  • Adopt an more facilitative style of leading that allows others to grow
  • Apply techniques to lead significant change
  • Shape and influence your organisation’s culture
  • Be a role model for others learning to lead

Our bold claim for business impact

  1. Resilient leaders who go forward not drag you backwards
  2. High performing teams behaving with energy, maturity and creativity
  3. A true learning culture to give you an edge on your competition
  4. The reputation that attracts great people and keeps your customers coming back for more

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