Complaints are a reality of working life. Whether they come from a customer, a colleague, a supporter or any other key contact, we are never going to get it right every time.
Sharpstone SkinnerApril 24, 2019
We all know that group work starts with an ice breaker, expectations and ground rules. It is an important section to warm everyone up and get us all agreeing to how we will work together. On the ground rules someone will often mention putting phones and laptops away. For us this is common courtesy yet for some teams we work…
Sharpstone SkinnerMarch 19, 2018