Human beings love to categorise, don’t they? When we talk about generations, we are usually referring to our family, who fits where and how we can trace them back. Or we use it to complain about their music.
As the weather hots up (ever the optimist) our workloads often cool down. If you’re seeing light at the end of a huge to do list, how are you going to use your downtime to best effect? Summer affords us an opportunity to take a breath, take a break and tackle some items on the not so urgent list.
Many leaders struggle with the urge to jump in and fix problems themselves rather than trusting their teams to handle the work. Whether you're a technical expert or came up through management, effective leadership means stepping back, enabling others, and resisting the temptation to meddle under the guise of being helpful.
We tend to think of training a bit like teaching – something we rely on others to drive; something that is done to us. Learning and development though is wider and has more opportunities for you to drive your own growth.
Complaints are a reality of working life. Whether they come from a customer, a colleague, a supporter or any other key contact, we are never going to get it right every time. If the thought of a less than delighted email, a stroppy phone call or a furrowed brow face to face meeting leaves you worried, it’s worth remembering that…
In today's hyper-connected world, we're drowning in communication options. But is constant contact actually helping us? While technology offers endless ways to connect, a "communication rebellion" is brewing. Some are deliberately slowing down responses, leading to frustration and confusion. So, how long is too long to wait for a reply? This article explores the delicate balance between instant replies and…
Instead of making resolutions, let’s look at growth. We may not know yet what the next 12 months has in store for us but we know there will be change. There always is. In times of great change, it can be useful to look for constants, especially if they are ones that take us to a better place.
Do you consider yourself a negative thinker and do you sometimes feel undervalued for it? This month’s blog looks at how to get best value from the ability to look on the dark side and how to do it well so you aren’t misunderstood or your contributions overlooked.
I’m really looking forward to a day of back-to-back meetings where my eyes never leave the screen and my derriere never leaves the seat. Said no one ever.